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Location: Home | Latest News

Server 38 hardware failure

Published: Thursday, 25. May 2006

[UPDATE: Fixed] Regretfully we have to inform you that server 38 has lost 2 of its total 3 RAID5 hard drives which requires a full re-installation on the server.

Regretfully we have to inform you that the server has lost 2 of its total 3 RAID5 hard drives and the RAID5 structure requires at least 2 hard drives to operate.

This requires to do a full re-intallation on the server and to restore the data from the back-up.

The last back-up was made 6 hours before the hardware failure and the restoration procedure will take from 3 to 5 hours. We are doing our best to make sure that this process runs as smoothly and fast as possible.

We are terrible sorry for the inconvience caused by this issue.

If you have any questions, please contact the support.

Update:
The two broken hard drives have been replaced and the backup is successfully restored. All clients on server 38 should now be able to access their accounts again.